Frequently Asked Questions

Fresno State has partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for the university. PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project allows us to hear about your personal experiences from your time at Fresno State and how the university and your Bulldog experience has shaped your life since then. And, while we have you on the phone, we want to make sure your contact information is up to date.

Yes, in a few different ways:

Updated Information – allows us to effectively communicate with and engage alumni

Legacy – sharing and collecting stories preserves the history of our school

Revenue – generates donation revenue for alumni programs

Pride – wearing apparel shows support and love for our school

If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Oral History Project. The representative will verify the information we have on file for you, make any updates where needed, and then ask you to share your story about your time at Fresno State. Your story will be recorded, and the sound clip will be provided to Fresno State at the conclusion of the project. 

If you have received an email with an embedded link, you may go to the online site to review your information and submit a story. 

If you are living internationally or are unable to call the update line, please email customerservice@publishingconcepts.com. PCI will send you a personalized link for you to share your written story and photo.

If you would like to participate and are Deaf/Hard of Hearing, please email customerservice@publishingconcepts.com. PCI will send you a personalized link for you to share your written story and photo.

The only information that is included in the publication is your name, class year and degree, along with your story and photo. No contact information is printed. When you call to update your contact information, it will only be used to update your alumni record for California State University, Fresno. You may revoke consent for your story and/or photo to appear any time before 12/27/2024 by contacting PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com. 

You will receive an email with a link to upload one photo (black and white or color) plus a caption. 

If you have also purchased a book but do not have an email address on file, you will be sent a photo mailer to send a physical photo in to be printed (note: the photo will be returned if you include a self-addressed, stamped envelope).